How video visits work
- Book online. Choose the Video visit tab on our booking page and pick a time. New and existing patients can book.
- Get your link. We send you a secure link for your visit by email or text.
- Join from your phone or computer. Find a private, well-lit spot. Dr. Fatteh may ask you to show the area of concern on camera or send photos ahead of time.
What works well by video
- Follow-up visits for acne, eczema, psoriasis and rosacea
- Checking how a treatment is working, and adjusting medications
- New rashes and many other skin concerns that can be seen clearly on camera
- Prescription refills and reviewing lab or biopsy results
- Excessive sweating and hair loss consultations
When you'll need to come in
Some care has to happen in person: full-body skin cancer checks, evaluating a changing mole, biopsies, wart treatment and other in-office procedures. For these, we'll schedule you at our Mt. Pleasant office, about an hour north of Lansing on US-127.
Frequently asked questions
Is the Lansing office closed?
Yes. Our office at 5135 S. Pennsylvania Ave. in Lansing has closed. Dr. Fatteh now sees patients by video visit and in person at our Mt. Pleasant office.
Can I keep seeing Dr. Fatteh?
Yes. You are still Dr. Fatteh's patient, and your chart stays with us. Book a video visit online, or call or text (989) 444-7233.
Can I get prescriptions and refills through a video visit?
In many cases, yes. Dr. Fatteh can review how you're doing, adjust treatment and send prescriptions to your pharmacy when it is medically appropriate.
Where do I need to be during the video visit?
You need to be in Michigan at the time of your visit. You can join from home, work or anywhere private with a good connection.
Does insurance cover video visits?
Most plans, including Medicare and Michigan Medicaid, cover dermatology video visits. Call or text us and we'll check your coverage.