Frequently asked questions
Answers about appointments, insurance and what we treat. Can't find your question? Call or text (989) 444-7233.
How do I schedule an appointment?
Book an office or video visit online any time from our booking page, or call or text (989) 444-7233.
Can new patients book online?
Yes. New patients can book an office visit or a video visit online. You can also call or text (989) 444-7233.
I used to go to the Lansing office. What now?
The Lansing office has closed, but you can keep seeing Dr. Fatteh by video visit from home, or in person in Mt. Pleasant. Book online or call or text (989) 444-7233.
Do you offer video visits?
Yes. Video visits are available for new and existing patients for many skin concerns. Choose Video visit on our booking page.
What should I bring to my first appointment?
Please bring a photo ID, your insurance card, a list of your medications and any past dermatology records or biopsy results.
Do you accept my insurance?
We accept most major insurance plans, including Medicare, Blue Cross Blue Shield of Michigan, Priority Health, HAP, McLaren, Aetna, Cigna, UnitedHealthcare, Humana and Michigan Medicaid plans. See our insurance page, and call us to confirm your coverage.
Where is the office?
2981 Health Parkway, Suite B, Mt. Pleasant, MI 48858.
When is the office open?
We see patients Monday through Thursday, 8 a.m. to 5 p.m. The office is closed Friday, Saturday and Sunday.
Do you see children?
Yes. Dr. Fatteh treats children, teens and adults.
How long is a typical visit?
Most visits take 20 to 45 minutes, depending on the reason for your visit.
Do you take walk-ins?
We recommend booking ahead. Walk-ins may be seen when there is availability, so call or text first.
What is your cancellation policy?
Please give us at least 24 hours' notice if you need to cancel or reschedule, so we can offer the time to another patient. Late cancellations may be charged a fee.
What conditions do you treat?
We treat acne, warts, psoriasis, eczema, skin cancer and suspicious moles, cellulitis and other skin infections, STD-related skin conditions, excessive sweating, rosacea, rashes, fungal infections and more.
Ready to see a dermatologist?
Book an office visit or a video visit online, or call or text (989) 444-7233.